Western Australian radiology departments’ views on Australian Personally Controlled Electronic Health Record
Keywords:Australia, electronic health record, radiology
Introduction: Since the last decade, many countries have started developing a national electronic health record (EHR). The national EHR in Australia is called Personally Controlled Electronic Health Record (PCEHR). It has been available for use since 1 July 2012. A federal government’s review of its implementation was conducted in late 2013 because it failed to meet the set targets. The purpose of this study was to investigate Western Australian radiology departments’ views on the PCEHR complementary to the government’s review report.
Methods: Chief medical imaging technologists (n=18) and picture archiving and communication system (PACS) administrators (n=18) from public and private hospitals in Western Australian were invited to participate in this study in May 2014. The response rate for participation was 22.2 percent (8/36). Semi-structured interviews were conducted with the participants to obtain their perceptions of PCEHR. The interviews were analysed inductively and thematically.
Results: There were eight people (n=8) who agreed to participate. They believed the PCEHR would enhance efficiency and effectiveness of healthcare services if barriers to its implementation were addressed. The major barriers identified were concern of individual privacy, increase of staff workload, inadequate system functionalities and training, lack of involvement of stakeholders and money. The use of Medicare to provide both positive and negative incentives to the stakeholders was suggested as a viable solution to address the current barriers.
Conclusion: This study investigated four Western Australian radiology departments’ perceptions of PCEHR. Although their perceptions were similar to the ideas in the government’s review report in general, new insights were also provided by the participants. These findings could potentially complement the government’s review.
LicenseCopyright on all published material belongs to the Society of Radiographers of South Africa (SORSA).
I hereby understand and declare that:
- All proprietary rights other than copyright are reserved to the authors, as well as the right to reproduce original figures and tables from this item in their future works, provided full credit is given to the original publication The South African Radiographer ISSN 0258 0241.
- In consideration of the reviewing and editing done by the editors of The South African Radiographer of the above named manuscript, the author/s hereby transfer, assign, or otherwise convey all copyright ownership world-wide, in all languages, to the Society of Radiographers of South Africa in the event that this manuscript is accepted for publication.
- If the manuscript has been commissioned by another person or organisation, or if it has been written as part of the duties of an employee, that full authorization has been given by the representative of the commissioning organisation or employer to be published in the The South African Radiographer.