Current status of quality assurance in diagnostic imaging departments in Ghana
Keywords:
Service delivery, quality controlAbstract
Background A good system of radiological quality assurance should aim to do more good than harm. In addition, it should limit the inequity that may arise from a conflict of interest between individuals and society as a whole. Radiological facilities therefore should have in place quality assurance arrangements that maximize the net benefit of radiological examinations to the patients.
Purpose of study To investigate the current status of quality assurance within selected diagnostic imaging departments in Ghana.
Method A qualitative phenomenological study using a semi-structured questionnaire for an interview and observation was employed for data collection. The study was carried out in twenty-eight hospitals comprising a representative randomized sampling of teaching, regional and district hospitals as well as quasi-government hospitals across the country.
Results The study identified a lack of quality assurance systems in all the selected hospitals. There were no formal organizational structures, procedural protocols, operational manuals and exposure charts for diagnostic imaging in the hospitals.
Conclusion The absence of quality assurance activities and functional supervisory structures for diagnostic imaging services in Ghana could have adverse effects on quality service delivery. There is therefore an urgent need for robust action to implement realistic quality assurance programs in these hospitals.
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